Standard Terms And Conditions Of Sale
Payment Terms
If you have an established credit account, our terms are 30 days from invoice date and all goods will remain the property of Progressive Supplies Ltd until paid for in full. If you do not have a credit account, your order will only be processed once full payment has been received.
Payment can be made in any one of the following ways:
- Credit Card i.e. Mastercard/Visa (Amex is not accepted)
- Debit Card (Delta/Visa debit card / Electron / Maestro / Switch / Solo)
- Depositing money directly into Progressive Supplies Ltd Bank account
- Cheque (subject to a delay of 5 working days for clearance)
Please note that as part of our Fraud Prevention Measures, all payments by credit or debit card are subjected to stringent security checks including address and postcode verification. Any transactions where one or more of these checks are failed may be rejected by our Payment Services Provider. Please note that credit facilities may be reduced or withdrawn without notice if invoices are not paid in accordance with our standard payment terms.
Carriage Charges
Within Central London Congestion charge boundries no minimum order Goods will be delivered on our vehicles when passing within 3 to 4 days. If the delivery is required with 24/48 hours we recommend courierd service at cost. Outside the congestion charge UK Mainland Standard Delivery Service apply.
UK Mainland Standard Delivery Service
Standard delivery service orders can include ‘out-of-stock’ items to help meet our minimum carriage-paid order value of £750 (ex. VAT). In some cases, this may be more convenient for you than placing separate urgent and non-urgent orders.
If most items on your order are in stock, we would normally send out what we can within 1-2 days with the balance to follow in a single delivery once all the remaining items become available. If a significant proportion of the items on your order are not in stock, we may choose to delay dispatch until everything becomes available.
Mainland and Offshore UK Orders
For orders below £250 ex VAT, there will be a small order charge of £10.00 (plus VAT). A surcharge will be made for deliveries to the Isle of Man, Channel Islands & Scottish Islands and these deliveries may take 2-3 days or more. We can also offer express services, which will be charged according to the size of the consignment. Please confirm this at the time of placing your order.
Timed Deliveries.
Where a delivery has to be booked in or is requested for a specific time, an extra charge will be made for this service.
Aborted Deliveries.
If a delivery is aborted because there is no one at the delivery address, a charge of £10 will be made to cover the additional costs invoiced to us by our carrier. Any re-delivery or return charges that may be applied by our carriers will be invoiced to the buyer at cost.
No goods are sold on a “Sale or Return” basis.
Orders for standard items may be cancelled at any time prior to dispatch. Goods should be inspected at the time of delivery and any damages or shortages must be reported to us within 3 days of receipt of the goods for a credit to be given. If you are unable to inspect the goods at the time of delivery, please ensure that the goods are signed for as “goods unchecked” from the carrier. Without this, we will be unable to make a claim from the carrier for damages. If goods are ordered incorrectly and where we are able to accept them back, there will be a handling charge linked to the size of the consignment. In no circumstances will we accept goods back if they have been opened or returned to us in poor condition or if they were brought into stock for the Buyers use.
Setting up a Credit Account
To set up an account, you should fill in an account application form, which can be sent or faxed to you. Please note that it can take several weeks to obtain references.
Prices & VAT
All prices are quoted net of VAT and may be subject to alteration at any time and without prior notification. Prices are correct at time of going to press, errors and omissions excepted. Please note that we will always endeavour to maintain up-to-date prices. For orders dispatched and invoiced to customers in EU countries, VAT will not be charged provided we are given your local VAT number.